About CIS Agency
Our Story
CIS Agency was founded with a vision from its Founder and Owner, Carlos Valladares, to provide small businesses with access to the same professional digital tools as larger corporations, but with affordability, speed, and personalized service.
His first hire was his brother, Jose Valladares, later followed by Ailinnee Valladares. Together with Operations Manager Alyssa Hilstad, they laid the foundation for a company built on trust and integrity.
Over time, CIS Agency expanded into a whole in-house team of designers, developers, content creators, sales, and marketers. What started as one person’s idea has grown into a nationally trusted agency with thousands of completed projects, a reputation for innovation, and a commitment to helping small businesses succeed.
The Power of Our Team
At CIS Agency, our success comes from the entire team. Every sale, website, social media campaign, SEO project, and client conversation reflects the skill and dedication of professionals who bring expertise and creativity to their work. Each year, our team conducts more than 500 client meetings, guiding small businesses through improvements to their websites, SEO strategies, advertising campaigns, and online services. These meetings keep us closely connected to our clients, ensuring every solution is proactive, relevant, and effective.
Our Proven Process
Through years of experience, we have developed one of the most extensive quality checklists in the market (over 100 checkpoints). This proprietary system ensures that every project we deliver meets the highest standards of precision and consistency. The process was so effective that Zoho visited CIS Agency to film how we integrated our checklist into Zoho CRM and Zoho Projects, recognizing the strength of our approach and the results it delivers.
Trusted Partnerships and Accreditation
CIS Agency holds an A+ rating with the Better Business Bureau, reflecting our integrity and long-standing commitment to customer service. We are an official Wix Partner, certified in design, development, and advanced Velo solutions. We are also recognized by Zoho for our innovative applications within Zoho CRM and Zoho Projects. These and other partnerships allow us to deliver cutting-edge tools, smarter workflows, and stronger results for our clients.
Why Small Businesses Choose CIS Agency
Since our start, we have delivered more than 5,000 projects and built over 2,000 websites. We provide fast and reliable support, including 24-hour turnaround for website edits and 72-hour turnaround for graphic design. Our services are packaged to fit the budgets of small businesses while offering the benefits of a full in-house team of specialists. Guided by our core values of integrity, proactivity, responsibility, and professionalism, we continue to help small businesses thrive in today’s digital marketplace.
Our Commitment
From our headquarters in Hudsonville, Michigan, and our office in Austin, Texas, we serve small businesses across the United States. We are more than a marketing agency—we are a partner in digital growth. Whether you need a new website, stronger SEO rankings, advertising campaigns, or meaningful social media engagement, CIS Agency is here to help you redefine your image, re-engage your community, re-energize your website, and re-explore your advertising strategies.
At CIS Agency, your success is our mission. Together, we will unlock the growth your business deserves.
Contact CIS Agency Today
Ready to elevate your online presence with a custom Wix website or need help optimizing your existing site? Get in touch with CIS Agency for professional Wix website design, SEO, and digital marketing services that will take your business to the next level.
Visit us at 6501 Balsam Drive, Hudsonville, Michigan 49426, or reach out via email at service@wearecis.com. You can also call us at 616-347-6300 to start your project today!